The Loan Servicing Representative we is in charge of the management of most tasks linked to consumer that is servicing home loans when you look at the credit union’s loan profile.
Crucial Functions and Obligations:
The requirement that is minimum any group person in our business would be to work collaboratively and cooperatively with other people, with a consignment to a workplace of dignity and respect, in conformity with Equal Employment possibility standards and laws. We require also, being a minimal standard, that all associates are able to accept way and constructive critique from supervisors and supervisors.
1. Monitor and process loan file demands, loan modification needs, loan payoff checks, division mail and close records.
2. Investigate all insurance coverage mail, spending all home owners insurance bills from escrow.
3. Response needs and telephone calls from users or any other organizations. This consists of research that is extensive corrections – needing that loan papers be located as well as the thorough understanding of both simple and easy amortized interest loans.
4. Complete duties linked to loan scanning, loan indexing, and system loan reversals.
5. Complete systems deals as required by Collections.
6. Review/obtain underwriting and draft subordination agreements.
7. Complete termination statements, discharges of mortgages, and system deals as required.
8. Log all recorded mortgages, discharges and title that is final.
9. Handle all aspects of customer loan titling: lien placement, missing games, termination statements, getting necessary modifications.
10. Accurately keep, balance, and cash that is close.
11. Perform all duties associated with keeping appropriate insurance coverage positioning on all relevant collateralized loan reports, including working together with insurance coverage monitoring vendors to accurately get, track, force destination and reimbursement insurance coverage.
12. Perform all duties pertaining to starting, keeping, and member that is canceling escrow accounts including accurately paying summer/winter fees.
13. Perform all duties associated with monitoring flooding insurance coverage, including giving notices to people to have flooding insurance, investigating flooding certificates, and insurance that is force-placing.
14. Track loan profile to make certain conformity with Servicemembers Civil Relief work as required.
15. Process credit life, impairment, and GAP insurance coverage claims.
16. Complete loan quality assurance reviews.
17. Prepare and ship home loan papers to investors.
Loan Servicing Representative We Web Web Page 2
18. Fund indirect automobile financing.
19. Fund and disburse checks on Residence Equity Lines of Credit and Term Loans.
20. Perform other duties as instructed by leadership.
1. Twelfth grade equivalent or diploma.
2. one year of Loan Servicing experience or associated experience in an institution that is financial/lending.
3. Proficiency making use of Succeed and Term.
1. Member-focused: Championing our solution philosophies to any or all interior & outside users.
2. Effective: attaining quality with awareness of information.
3. Proactive: using effort and ownership.
4. Analytical: making use of critical-thinking and problem-solving abilities.
5. Organized: effectively handling some time other resources.
6. Communicative: Accurately expressing yourself verbally plus in writing.
7. Supportive: Being approachable, respectful, and team-oriented.
8. Teachable: Adopting constant enhancement.
9. Confidential: keeping an advanced level of privacy|level that is high of.
10. Compliant: Respecting laws, policies, and procedures.
11. Computer proficient: Adept at making use of computer systems.
In-office conditions that are working normal. Lighting, temperature, audio, and workplace are typical adequate. Work requires the capacity to constantly run a pc in addition to capacity to learn, kind, and communicate.
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